Modular Home Warranty

Jandel Homes' New Home Warranty Program

Jandel Homes understands that buying a home is one of the single biggest investments you will ever make. You want assurance that their homes and the components within them will perform the way they claim they will.

Jandel is proud to partner with Traveler’s Insurance, a market leader since 1999, in order to offer their home owners one of the industry’s best warranty programs. Traveler’s Insurance works with home owners and builders across Alberta, British Columbia and Saskatchewan so you can be confident that they understand your unique needs.

What’s Covered?

  • 1 YEAR. You are fully protected against any defects in materials or workmanship during your first year of ownership. This includes finishing work, including flooring, paint and trim. Appliances are covered by the manufacturer’s warranty, which is also one year.
  • 2 YEARS. Delivery and distribution systems, which primarily covers the heating, plumbing and electrical systems.
  • 5 YEARS. Building envelope protection. This includes the exterior shell of the home, including roof and walls, and any defect in the materials or labour supplied for the exterior cladding, caulking, windows and doors
  • 10 YEARS. For major structural components, like the foundation.
  • 20 YEARS. For added peace of mind, we offer an industry-first 20-year structural warranty.

Our coverage meets and exceeds the warranty requirements outlined in the New Home Buyer Protection Act within Alberta new home warranty.

Warranty Service

While Jandel works hard to make sure you never have any troubles, sometimes deficiencies will occur. They have a team of qualified Service Technicians who can correct any deficiency. Warranty service is completed in a timely manner and all workmanship meets the highest standards.

After every home purchase from Jandel Homes, their internal Customer Care Team will schedule a Post Delivery Inspection (PDI) with the customer. At this time, the Customer Care representative will conduct an extensive walkthrough of the house with the customer and identify any deficiencies that need repair. During the PDI, Jandel Homes will also explain major components of the house to the homeowner (for example the HRV unit or furnace) and provide you with a copy of their Home Owner’s Manual which outlines all regular maintenance for the home.

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